Reply

Can’t ring out

Newcomer
Posts: 1
‎29-12-2022 09:20 PM
Can’t ring out
Posted from Apple iPhone
Reply
0 Likes

Re: Can’t ring out

The Legend
Posts: 17,378
‎29-12-2022 10:58 PM

You'll need to post a bit more info if you want help from the community forum.

Did it work before?

If so, when did it stop working?

Do you have an active membership?

You need one for calls to work.

Do any calls work at all?

Can you send texts?

Do you have a signal?

Have you been abroad and returned recently?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Can’t ring out

Newcomer
Posts: 1
‎22-02-2023 06:24 PM
do i get a number when i join 48
Reply
0 Likes

Re: Can’t ring out

The Legend
Posts: 17,378
‎22-02-2023 07:51 PM

Yes.

You can also port your previous number if you want.

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Can’t ring out

Newcomer
Posts: 1
Saturday
Have exhausted my 100GB data but my membership period has 15days left. I bought topup another month plan, but still unable to use Internet. Can I have the current plan cancelled to enable me use the new topup
Posted from Generic Android 2.0
Reply
0 Likes

Re: Can’t ring out

[ Edited ]
The Legend
Posts: 17,378
Sunday

@DennisY2302 wrote:
Have exhausted my 100GB data but my membership period has 15days left. I bought topup another month plan, but still unable to use Internet. Can I have the current plan cancelled to enable me use the new topup

 

You need to buy a data add-on to use data for the remainder of your membership month.

 

https://community.48.ie/t5/The-Knowledgebase/All-About-Add-ons/ta-p/53111

 

https://48.ie/my48/addons

 

You cannot terminate a monthly membership early to allow a new one to start. Memberships always run their full monthly term.

 

If you're regularly using up the 100GB membership data allowance then maybe you should consider switching to the €12.99 200GB membership?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community