16-03-2024 08:35 PM - last edited on 16-03-2024 08:47 PM by dalyer
So my number was ported this morning and I used up my free 1GB by lunchtime. I went online to buy a plan and when I enter all my card details I can't receive a text from bank with code to verify payment. I can't send or receive texts so now stuck with my old number transferred over to 48 and a mobile that it useless to me atm. I can access internet through home broadband but not able to receive texts means I can't buy a plan. Has anyone else had this issue?
16-03-2024 08:46 PM - edited 16-03-2024 08:48 PM
> I went online to buy a plan and when I enter all my card details I can't receive a text from bank with code to verify payment
You'll have to contact 48 support about this and get them to look into it.
See the link in my signature below or email them at support@48months.zendesk.com
> Has anyone else had this issue?
Yes, for example:
Does your bank provide any other way to authenticate payments - e.g. by sending the security code to email or via their online banking app?