Can’t activate SIM or receive verification code

[Kierans4831]

Can’t activate sim or receive verification code

[dalyer]

See here for instructions about how to activate a new SIM:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

If you're referring to the security code sent when porting your number to 48 then see here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If your old network SIM has no service or you can't receive the security code SMS, then you will need to make contact with your old provider as they will have visibility of your old account. 

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com