02-09-2024 07:57 PM - last edited on 02-09-2024 08:06 PM by dalyer
Hi, my son just joined 48 months and we fitted his new SIM card. He is unable to connect to data although phone calls and SMS work. I've tried both Android options (from this post https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366), but the phone still won't connect to the internet. I've double-checked I've put all of the details in correctly. Any advice on what to do next? Thank you!
02-09-2024 08:05 PM
It should also be possible to text "APN" to 50048 to get the require settings sent to a phone:
but for weeks now doing this just returns "(Error#701): ServerBusy".
I've reported this to 48 support but they obviously haven't fixed it.
The settings that you linked to should work so if they don't and you haven't made a mistake then you/he will probably have to contact 48 support for further assistance.
See the links in my signature below.
You could also try these settings in case they make any difference:
26-09-2024 06:47 PM
Thanks dalyer, much appreciated!!
26-09-2024 06:53 PM
Did you get things sorted?
For what it's worth the 50048 server seems to be working again.
27-09-2024 04:31 PM
I did thanks - the text to 50048 didn't work but I manually entered the details and it worked this time. *phew* thanks again!