Activated SIM & kept old number but nobody can call me now

[LisaM0407]

Hi I'm with android I ordered a pin activated it and bought the plan but kept my old number it now won't let anyone call me any help atal I'd appreciate it

[dalyer]

What do you mean by "I ordered a PIN"?

Did you mean "I ordered a SIM"?

Does your My48 account Dashboard list and active membership plan?

• https://48.ie/my48

Can you make calls/send texts?

If so what number appears at the receipient's end?

What phone number is listed on your My48 account?

• https://48.ie/my48/settings/my-details

Maybe it's still the 48 089 number that came with the SIM?

In that case you may need to try porting your number again:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you need to contact 48 support then see the links in my signature below.