internet

[DoloresB9447]

internet/connection problem

[dalyer]

If you want assistance from the Community Forum then you'll need to explain/describe the problem that you're having clearly. 

"internet/connection problem" doesn't do that.

Is this a separate issue from the SIM locking issue that you posted about here yesterday?

• https://community.48.ie/t5/Memberships/Sim-locked/td-p/73270

If your SIM is still locked then you need to fix that problem first.

You also posted about mobile data issues before but unfortunately never responded to my posts attempting to clarify and resolve the issue so it's not clear if this is also the same issue? 

• https://community.48.ie/t5/Internet/48-not-working-outside-home-when-not-using-WiFi/td-p/69886

When was mobile data working ok for you last? 

Are your APN settings configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Are calls and texts working ok? 

Do you have an active membership plan with a non-zero mobile data allowance balance? 

If you need to contact 48 support about this then see the links in my signature below.

[DoloresB9447]

Hmmm... Can't reach this page.  Try checking the connection!

[dalyer]

Duplicate threads/posts merged. 

There's no need to create multiple threads about the same issue. 

Especially when I replied to your original one with questions/suggestions but you didn't reply to clarify. 

• https://community.48.ie/t5/Internet/internet/m-p/73287/highlight/true#M10042

What page are you referring to? 

Obviously not this page since you managed to post here on the Community Forum?

You need to explain/describe the issues that you're having more clearly if you want assistance from the Community Forum.

If you need to contact 48 support about this then see the links in my signature below.

[DoloresB9447]

"Please check connection and try again"

what's 48 network name and password.  Do I need this?

[dalyer]

Another duplicate thread merged. 

I've already posted a link to the details of the 48 APN configuration settings.

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

You keep ignoring the suggestions and questions that I've posted in an attempt to clarify and help which is very frustrating. 

And you seem to refuse to contact 48 support for further assistance.

If you don't explain/describe your problem clearly and in detail and address the questions asked then it's almost impossible for the Community Forum to offer useful advice.

Very strange...

If you need to contact 48 support about this then see the links in my signature below.

[DoloresB9447]

Emmergency calls only?  Please reply.

[dalyer]

Is this the same issue as you posted about earlier here?

• https://community.48.ie/t5/Internet/internet/td-p/73285

If so then you still haven't responded to my posts trying to clarify and solve the issue for you. 

If you're not willing to do that then you really need to contact 48 support for further assistance as I keep advising you.

When was everything working ok last? 

What changed in the meantime? 

You seem to be suggesting that your can only make emergency calls but your mobile data is also working ok? 

Is that the case? 

If you need to contact 48 support about this then see the links in my signature below.

[DoloresB9447]

Phone not collected to the internet.

[dalyer]

Yet another duplicate thread merged and yet again you keep ignoring the feedback already posted and fail to contact 48 support as suggested many times. 

Sigh!