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i phone 5

nymphag5928
Visitor

hi -anyone using an phone 5? can use data on phone but cant use hotspot -tried network reset as instructed by agent but still didnt work ,did anyone do the manual settings -cant even see how to do those ?Thanks.

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
See here and read the whole post carefully.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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5 REPLIES 5

dalyer
The Legend
The Legend
See here and read the whole post carefully.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

great thanks -i was about to enter the settings they had sent yesterday but checked here first  -the apn has also to be entered where the space appears for  personal hotspot .

dalyer
The Legend
The Legend
Did you get it working so?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

yes had the same problem when was with lycamobile so thought it had something to do with settings .

dalyer
The Legend
The Legend
Ok glad to hear that you got sorted.
Unfortunately Apple make so many things so awkward for iPhone users for reasons only known to themselves...
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.