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nymphag5928 · ‎15-01-2021

hi -anyone using an phone 5? can use data on phone but cant use hotspot -tried network reset as instructed by agent but still didnt work ,did anyone do the manual settings -cant even see how to do those ?Thanks.

dalyer · ‎15-01-2021

See here and read the whole post carefully.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

View solution in context

dalyer · ‎15-01-2021

See here and read the whole post carefully.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

nymphag5928 · ‎16-01-2021

great thanks -i was about to enter the settings they had sent yesterday but checked here first -the apn has also to be entered where the space appears for personal hotspot .

dalyer · ‎16-01-2021

Did you get it working so?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

nymphag5928 · ‎16-01-2021

yes had the same problem when was with lycamobile so thought it had something to do with settings .

dalyer · ‎16-01-2021

Ok glad to hear that you got sorted.
Unfortunately Apple make so many things so awkward for iPhone users for reasons only known to themselves...

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

48 Community

i phone 5