New Samsung 24 Ultra but wifi isn't working

[MICHAELT6707]

bought a new samsung 24 ultra and the wifi is not working

[dalyer]

I presume that you mean mobile data and not WiFi? 

WiFi is the connection to a wireless local area network and has nothing to do with 48.

If you mean mobile data then you need to configure your APN settings for this to work. 

 Text "APN" to 50048 and follow the instructions here to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If that doesn't help or your issue is something else then you'll need to post back with more detailed information. 

Are calls and texts working ok?

If you need to contact 48 support about this then see the links in my signature below.