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Forum Posts

Unable to use app

Does anyone else have the same issue we have opening the app. It never opens for us we've tried deleting and downloading it again. It just says error after watching the 48 logo loading wheel move around. This is persistent since we joined. 勞

Tesco Mobile showing as carrier

Hi, Recently aswitched to 48.  All good, APN configured correctly and calls, sms & data all working correctly. Only issue is my phone (Huawei P20) shows 'Tesco Mobile' top left corner as my carrier and not '48'.  I've seen other people's phones showi...

Hello

Hello I'm a new customer I topped up 10 euros and my Internet isn't working

Internet

Why is the internet so **bleep**? I can't get coverage at all. I just cancelled my Three contract for this and I already regret it. 7.99 a month is terrible value when nothing works.

Carrier settings pin wrong

Keep getting the carrier settings pushed to my phone, received the txt with the pin to use the settings, but each time it says the pin is wrong ... it definitely isn't , what's going wrong here 

Mobile data is not working

I changed my number over to 48 and bought a membership and can't connect to mobile data but can text and call.

Whatsapp not connecting

Hi,I hope someone can help I was trying to contact a friend in the UK on whatsapp. I can send texts and voicemails but if I make a call I hear the ringtone, she hears the ringtone but as soon as she answers the call is dropped. The same thing happens...

Resolved! Configuring a tiny Nokia

I intend switching my father to 48 but he has a tiny Nokia 2720 phone which I think will be impossible to use while configuring etc. Would it be possible to use a different smartphone to switch & then transfer the configured SIM into his phone?