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Where did my data go?


I received a text today saying all my 100GB data was used. I don't understand this. I have been using less than 80GB/per month most months all year. I have 7 days left on my months usage.

Can I get a detailed list of daily usage or site usage? 


The Legend
The Legend

What does your My48 account Dashboard say about your data balance?

48 don't track your data usage (e.g. by app/service) so you need to do this yourself on your phone.

Most phones have some form of built-in data monitor but there are also lots of free and paid apps for doing this and figuring out what apps/services are using most of your data allowance.

If you were previously using c. 80GB per month then it's only a c. 20% increase to using the full 100GB.

In that case you might want to consider buying the €12.99 membership plan which comes with 200GB.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.