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Whatsapp hacked

GregD4054
Newcomer
Hi it seems my WhatsApp was hacked as I woke up to a message this morning when I tried to open WhatsApp saying that I had been logged out. I managed to recover my account and added more layers of security but saw that I had been added to a group overnight with numbers I don’t recognise. I can only assume I’ve been hacked but all my other accounts are safe for the moment. I’ve not clicked on any dodgy links recently. Is my account with 48 compromised?
1 REPLY 1

dalyer
The Legend
The Legend

I doubt that this has anything to do with 48 but you might want to contact 48 support just to be sure. 

See the links in my signature below.

Can't you remove yourself from the group to which you were added now that you have control over your WhatsApp account again? 

Could this be a factor in this hack maybe? 

If you recently started using a new SIM card, but are still using the WhatsApp account associated with your old phone number, you need to use the change number feature to transfer your WhatsApp account information to your new phone number. If you fail to do this, you could permanently lose access to your WhatsApp account. Learn how to change your phone number in this article.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).