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I cannot

JosephSaknaK7307
Newcomer
I can't use internet but WhatsApp is accessible
1 REPLY 1

dalyer
The Legend
The Legend

When was it working ok for you last?

Do you have an active membership plan listed on your My48 account dashboard with a non-zero mobile data allowance balance? 

Are incoming/outgoing calls and texts working for you? 

Are your APN settings configured correctly?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).