48 Community

penny_feathers · ‎04-01-2018

I recently got a Samsung galaxy s7 edge. I ordered a replacement sim. I've configured the phone through Tweeker and my mobile data still won't work. Any suggestions. I've put another SIM in the phone and the mobile data works so it's not the phone.
Thanks

dalyer · ‎04-01-2018

Follow the instructions here

https://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎05-01-2018

Did that help at all @penny_feathers?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

penny_feathers · ‎11-01-2018

Thanks for your reply, unfortunately I've not got the problem sorted. After 3 days of emailing 48 and sending the screenshots of settings they couldn't figure out what was happening. So I've ordered a replacement SIM. Which arrived today. When I put the sim in it won't activate. It's been in the phone for more than 45mins at this stage and nothing. Any suggestions?

dalyer · ‎11-01-2018

Duplicate post.
I replied to your other one here

https://community.48months.ie/t5/Phones/Sim-activation/m-p/48978#M1994

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Tweeker activation mot working