Topped up 3 days ago but still no credit/data

[RossC6276]

Topped up 3 days ago and no credit/data has come through, I contacted 2 days ago and was told to wait 24 hrs and it’s now 3 days later and I still have no credit? I need the credit/ data as I’m going away

[dalyer]

Seems to be happening a lot lately judging by recent posts here on the Community Forum.

You'll have to deal with this via support.

Nobody here on the Community Forum can help with this. 

See the links in my signature below.