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Roaming not working in Spain

KarenF5011
Newcomer

I’m in Spain at the moment but my phone not working. It says I’m connected to Vodafone ES when I’m out but won’t let me do anything. What am I doing wrong?

1 REPLY 1

dalyer
The Legend
The Legend

Unfortunately it seems that many people still struggle with roaming problems on 48 for some reason. 

The usual advice for roaming problems applies:

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.