SIM arrived but can't get it working

[KittyR6980]

why won’t my sim card work it just arrived and it wont let me set it up properly

[dalyer]

You'll need to provide a bit more information than that if you want assistance from the Community Forum.

Did you successfully activate the SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

If not then what happened/went wrong? 

Any error messages? 

If you did activate it successfully then what happens when you install it in the phone? 

Any error messages? 

Do you get a connection to the 48 network i.e. signal bars?

If not then if you do a manual search for networks can you see and connect to 48?

If not then what happens? 

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

If you need to contact 48 support about this then see the links in my signature below.