Reply
Newcomer
Posts: 2
‎30-06-2022 01:33 PM
Anybody have any idea when 48 is going to sort out data whilst roaming.. was abroad recently.. didn't work.. had to change settings... Then didn't work when returned home so had to change settings again... Was up North yesterday and again didn't work again.. It is a fundamental thing when being a phone company that these things work seamlessly..Never had problems when using Vodafone previously.
Posted from TCL T770H
Reply
0 Likes

Re: Roaming

The Legend
Posts: 17,241
‎30-06-2022 03:35 PM

Did you try the suggestions in this post?

 

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Roaming

Newcomer
Posts: 2
‎30-06-2022 07:20 PM
Thanks for your reply... But question was when will the issue be resolved.. One shouldn't need to trawl through troubleshooting guides to try and get it sorted... 48 is now out over a couple of years and still not sorted... Hard to fathom out really... Very unprofessional.
Posted from TCL T770H
Reply
0 Likes

Re: Roaming

The Legend
Posts: 17,241
‎30-06-2022 08:04 PM

Ok, you'll have to ask 48 support as nobody here on the community forum is going to know when 48 roaming will work more reliably and without having to reconfigure things when abroad and when back in Ireland.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Roaming

Newcomer
Posts: 1
‎03-09-2022 03:17 AM
Absolutely sick of it everytime I travel no roaming connection, try
to connect with the 'care team' try to schedule to put aside a minimum 45 minutes of the sliwest customer care service in the world, every single line of communication takes 5 minute's to reply, still no connection to roaming, 1 week into my hols!
Posted from Motorola Moto g(8) power lite
Reply
0 Likes

Re: Roaming

Newcomer
Posts: 1
‎09-09-2022 04:50 PM
I'm currently in Turkey. I have purchased credit. My phone is connected to Turkcell. I have received texts but have not been able to send any texts. I've followed all of the troubleshooting guides. What else can I do?
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community