Hi Sonja, didn't try it in the end as I didn't know my sim pin code so couldn't power off my phone! It's weird though as he has the exact same phone as me and mine was fine.
@SharonG4783 wrote:
Hi Sonja, didn't try it in the end as I didn't know my sim pin code so couldn't power off my phone! It's weird though as he has the exact same phone as me and mine was fine.
For what it's worth if you don't know your SIM PIN then you can just enter it wrong three times and then use the PUK available from your My48 account.
https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256
Hope this helps.
Maybe try the advice linked here?
While you're here, check out our "Featured Topics" below.
Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.