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Roaming not staying on
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Newcomer
SharonG4783
Posts: 2
‎05-06-2021 02:02 PM
5 of us are in Northern Ireland, all on 48 plan, 4 of us can use roaming but my husband's roaming toggle won't stay on. I've followed the trouble shooting guide and changed the APN but that hasn't worked. Anyone ever have a similar problem? He has a Huawei P20, same as my phone which is working OK.
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Re: Roaming not staying on
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The Legend
The Legend
dalyer
Posts: 16,314
‎05-06-2021 05:15 PM
Could you switch SIMs and see if that makes any difference?
I.e. your SIM in your husband's phone and his SIM in your phone.
Just to see if it's related to the phone or the SIM?

I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Roaming not staying on
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SharonG4783
Posts: 2
‎05-06-2021 06:06 PM
That's a good idea, thank you.
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