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Roaming not staying on

SharonG4783
Newcomer
5 of us are in Northern Ireland, all on 48 plan, 4 of us can use roaming but my husband's roaming toggle won't stay on. I've followed the trouble shooting guide and changed the APN but that hasn't worked. Anyone ever have a similar problem? He has a Huawei P20, same as my phone which is working OK.
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