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Replacement sim now has the wrong number

nicoletal6877
Newcomer

yesterday

I have my old number and I lost my SIM card and asked for a replacement and now my profile has the new number instead of my present number and people can call me but I cannot call them and I already bought my new plan and I can not use it
Thank you Nicoleta !
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1 REPLY 1

dalyer
The Legend
The Legend

yesterday

Are you sure that you ordered a replacement SIM and not a brand new SIM?

Is the number that you expect displayed on your My48 account or some other number?

What happens when you try to make a call? 

Any error messages?

You may need to contact 48 support about this.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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