48 Community

EndaM0486 · ‎13-10-2020

Just recently joined but I have no network or data inside my house. I don't understand because I used to be on Three and it was fine

EndaM0486 · ‎13-10-2020

Also is there no customer service on here at all?

dalyer · ‎13-10-2020

For data to work you need to configure your internet settings - follow the instructions here:

Are you saying that you have no network signal indoors at all though?

I.e. no bars?

This is the community forum not customer support:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

EndaM0486 · ‎13-10-2020

Did the internet settings yesterday but it works fine when I'm not in the house but inside I get mo bars or data

dalyer · ‎13-10-2020

OK - inside your house must be an area of bad coverage for 48 so?

You should contact 48 support in case they can advise.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

EndaM0486 · ‎13-10-2020

Whenever I click for customer support it brings me back to the community forum

dalyer · ‎13-10-2020

See here for the options for contacting support:

In case it helps at all there are many free or paid apps that help to show cell strength etc. and diagnose signal problems - e.g.:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

No network