No Internet

[LarryB7996]

I purchased a 48 sim for my ZtE Lte mobile router but I can't get connected

[dalyer]

Are calls and texts working OK?

Did you configure your APN settings?

Text "APN" to 50048 and follow the instructions here to do this:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If it still doesn't work post back with more information or contact 48 support for further assistance.

See the links in my signature for the different ways to contact 48 support.

[dalyer]

Oops, I only noticed now that you're referring to a 4G router and not a phone. 

In that case you need to use the router's web based admin interface to configure the APN settings. 

See here for the correct settings:

• https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366