No 5g but on 5g plan

[BenB9722]

I am currently on a 5g plan with an iPhone 17 but only receiving LTE. A colleague on the same plan is receiving 5g. Why?

[dalyer]

Are you sure that your APN settings are configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

And your iPhone is configured to allow 5G connectivity?

• https://support.apple.com/en-ie/108383

Maybe compare your phone's settings with those of you colleague's?

Also see the 48 5G FAQs:

• https://community.48.ie/t5/The-Knowledge-Base/12-99-plan-now-includes-5G-at-no-extra-cost/ta-p/61556

If you need to contact 48 support about this then see the links in my signature below.