No 5G on iPhone 13 Pro

[AkshayJ7931]

Bought a plan 12.99 5G but still getting LTE network. Also add APN config but no luck. Can someone please help here or customer care is the only option?

[dalyer]

Make sure that your APN settings are configured correctly. 

Delete any existing APNs, text "APN" to 50048, and follow the instructions here:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If your SIM is old then maybe you need to get a replacement in order to get 5G?

• https://48.ie/help/sim-replacement

If you still don't get 5G then make sure that the iPhone settings aren't restricting you to 4G/LTE.

• https://support.apple.com/en-ie/108383

If you need to contact 48 support about this then see the links in my signature below.

[AaronS6679 · Accepted solution]

As the Apple link @dalyer gave you above suggests, go into Settings > Mobile Service > Mobile Data Options > Voice & Data > Select "5G On" and see if that works.