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My data isn't working

FionaG7800
Newcomer

Hi my data isn't working

1 REPLY 1

dalyer
The Legend
The Legend

Do you have an active membership plan?

Are calls and texts working OK?

When was data working OK for you last?

What changed in the meantime?

E.g. phone software update, settings changes, factory reset/restore, new phone handset, returned from roaming abroad, etc.?

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions here to ensure that they are:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.