My bars say 5G but it’s not

[samo0202]

My bars say 5G but then acts like it’s not even connected to the internet?
Anyone have any idea? Advice would be much appreciated

[dalyer]

When was it working ok last?

Are your APN settings configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Are calls and texts working ok?

Do you have an active membership plan listed on your My48 account dashboard in order to be able to use outgoing services?

• https://48.ie/my48

What exactly do you mean by "acts like it's not even connected to the internet"?

What are the exact symptoms of the problem?

If you need to contact 48 support about this then see the links in my signature below.