What exactly do you mean by "recharge"?
Do you mean buy a membership plan?
If so then what happens when you try?
Any error messages?
When were you last able to successfully buy a membership plan?
Is your payment card still valid, not frozen via your online banking, and there are sufficient funds in the account if it's a debit card?
If you need to contact 48 support about this then see the links in my signature below.
