Mobile data unreliable & possibly throttled after a while?

[EduardT3664]

Hello everyone, I have been using this operator's services for three days now and have already encountered a number of problems, namely: 1. The connection drops and I have to restart my phone. 2. My internet speed was halved after 29 gigabytes.

I paid for two months at once and I am disappointed.

Is this a normal situation?

I previously used Air and had no problems even after using 300 gigabytes of internet.

[dalyer]

Make sure that your APN settings are configured correctly: 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android then you can text "APN" to 50048 and follow the instructions here to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

Is your phone 4G or 5G?

Where are you located? 

Do you know anyone else on 48 in that area to check what their experience is like? 

If you need to contact 48 support about this then see the links in my signature below.