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Mobile data not working when off WiFi

missharvey
Newcomer

My mobile data is not working when I disconnect from wifi

1 REPLY 1

dalyer
The Legend
The Legend

Are calls and texts working ok? 

When was mobile data working ok last? 

Did you configure your APN settings for mobile data to work? 

If you're on Android then you can text "APN" to 50048 and follow the instructions here to do this: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).