Leaving 48 mobile

[LindaM6392]

How do I leave 48 Mobile, I have been having problems lately with roaming, doesn't connect automatically like it used to, last time it was 4 days before I got "roaming", tried to contact 48 via the Bot, but kept getting message with their opening times even though they were "open".  Sometimes when I am out and about I can't check stuff as it tells me I have no Wifi, I thought that's what I paid for.  I have flagged this issue, been issued with a new SIM as they thought the old one was corrupt, nothing works and it is frustrating not being able to connect,  Thank you

[dalyer]

If you have decided to leave 48 then see here: 

• https://community.48.ie/t5/The-Knowledge-Base/I-want-to-leave-48-how-do-I-do-that/ta-p/246

If you have no mobile data (you said WiFi but I presume that you actually mean mobile data) then are you sure that your APN settings are configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

What exactly do you mean by "nothing works"?

You said that roaming was working so what exactly is/isn't working now? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

When was everything working ok last?

If you need to contact 48 support then see the links in my signature below.

In my experience email is a more reliable way to contact them than the chat.