Ireland

[AnthonyG9505]

Hi I have ur sim 48 and it not working how do I fix it or is there a number I can ring to talk to someone who might be able to fix over the phone

[dalyer]

You mean that you're just joining 4í?

Did you read the New to 48 FAQs?

• https://48.ie/help/new-to-48

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

Did you successfully activate your SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Are there any error messages on the phone? 

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

Outgoing calls and texts will only work when you buy a monthly membership plan.

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

Mobile data will only work when your APN settings are configured correctly. 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you need to contact 48 support for assistance then see the links in my signature below.