48 Community

nolanpaul · ‎25-09-2016

My phone is a Bush Spira D3 5.5 and cannot get internet

*edited title to match conversation* - Sheena

nolanpaul · ‎12-10-2016

Just to let you know I returned the phone and received a replacement and the situation is the same only one sim will run data if I wish to change I must physicaly change the sim cards around. I should be able to do this in settings but cannot. So put that on file for future ref.

Thank you again for all the help it's appreiceated.

View solution in context

dalyer · ‎25-09-2016

Did you configure your internet/APN settings?

Follow the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎26-09-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

deisecailin · ‎11-10-2016

No luck at all with it I am trying to see can I send screen shots

dalyer · ‎11-10-2016

Just list out/transcribe the settings as they are configured.

Almost certainly you have not configured them correctly.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

deisecailin · ‎11-10-2016

Name 48 Internet

APN 48months.liffeytelecom.com

APN type not set

Proxy not set

Port not set

Username not set

Password not set

Server not set

MMSC http://mmc1/servlets/mms

MMS proxy 10.1.11.19

MMS port 8080

MCC 272

MNC 11

Authentication type PAP

APN protocol IPv4

APN roaming type

IPv4

Bearer unspecified

MVNO type none

dalyer · ‎11-10-2016

You need to set APN type to default,mms,supl and if that doesn't work try *.

You should also leave Authentication type unset/clear rather than PAP but it may not make any difference.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

nolanpaul · ‎11-10-2016

Hi, have tried that did not work and there is no option for * see below

default

mms

supl

wap

net

dun

ia

rcs

xcap

nolanpaul · ‎11-10-2016

default
mms
supl
wap
net
dun
ia
rcs
xcap

dalyer · ‎11-10-2016

Does it allow you to select default, MMS and supl?

If so check these and clear Authentication type then reboot or toggle airplane mode on and off.

Those settings should work.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Internet on Bush Spira D3 5.5