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I recharged twice today, but there was no update

Feic5134
Newcomer
I recharged twice today, but there was no update
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to provide more details if you want assistance from the Community Forum.

What exactly do you mean by "recharged" (bought membership plan?) and "update" (what sort of update?) here? 

What does your My48 account Dashboard say about your current membership plan status and expiry date?

What does your Transactions page say about your recent payments/purchases?

Does your Buy Plan page list any upcoming membership plans?

What exactly is the problem? 

What services are working/not working? 

Connection to the 48 network/signal bars? 

Calls, texts, mobile data? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).