14-06-2024 11:37 AM
Hi i hope someone can help.
I have bought a Huawei Soyealink Model:B628-350 modem for internet.
I have inserted the 48 Sim card and it says no sim, after i popped in the password on the modem. The SIM is inserted correctly and it clicked.
If anyone has any knowledge about this, it would be great. I was told this modem would work with any sim.
Thanks Alison
14-06-2024 11:49 AM - edited 14-06-2024 12:06 PM
Did you activate the SIM?
Can you check that it's working in a phone?
If it is then the issue is with the modem and you'll probably have to contact the seller or manufacturer for support.
15-06-2024 08:51 AM
Another thing to try is to put the SIM into a phone and disable the SIM PIN locking and then put it back in the modem to see if the makes any difference.
17-06-2024 01:25 PM