Reply
Accepted Solution

How to access mobile broadband

Newcomer
Posts: 3
‎19-04-2021 12:39 PM

I recently changed phones and moved the 48 sim from the old to the new. With the old phone, I was able to use mobile broadband when my WIFI was out of range.

However this no longer works with the new phone, an Alcatel 5028Y.

After the changeover, I received a text from the 48 fam.

It said I would be sent the phone settings but they have not arrived. A technician says I need the Access Point Names to get mobile broadband to work.

Can someone please help?

Reply
0 Likes

Accepted Solutions

Re: How to access mobile broadband

The Legend
Posts: 16,626
‎19-04-2021 01:18 PM

Follow the instructions here to configure your internet/APN settings.

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

View solution in context

Reply
1 Like

All Replies

Re: How to access mobile broadband

The Legend
Posts: 16,626
‎19-04-2021 01:18 PM

Follow the instructions here to configure your internet/APN settings.

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
1 Like
Highlighted

Re: How to access mobile broadband

Newcomer
Posts: 3
‎25-04-2021 08:37 AM

Many thanks. dalyer.

I followed your instructions and was successful at the first attempt!

For a non-techie, it was a breeze and I had my mobile broadband connection established within 5 minutes.

Reply
0 Likes

Re: How to access mobile broadband

The Legend
Posts: 16,626
‎25-04-2021 10:26 AM
You're welcome. Glad to hear that you got it working.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community