Hotspot

[ShincyMariyaF8359]

I can’t access the personal hotspot in my phone. This is not visible on my settings or mobile data service and showing to contact network carrier to set up hotspot

[dalyer]

To use a hotspot on 48...

First make sure that you have an active membership plan, your APN settings are configured correctly, and mobile data works for web browsing and connected apps.

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Second, configure your hotspot as normal: 

• Android: https://support.google.com/android/answer/9059108?hl=en
• iPhone: https://support.apple.com/en-ie/111785

If you're using an iPhone you may need to read this too - in particular the section titled "A note about personal hotspot setup on iPhones":

• https://community.48.ie/t5/The-Knowledge-Base/My-Internet-is-Not-Working/ta-p/45928

If you still have problems then you'll need to post back with detailed information about what you've tried, what's not working, any error messages you get, etc. 

If you need to contact 48 support about this then see the links in my signature below.