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Hotspot not working

SasnaSajiT0591
Newcomer
Hi there,
After changing my phone to iPhone,I am not able to switch on my hotspot. It’s definitely with the sim. Please advise. While I am using other sims in the same phone, it’s working
3 REPLIES 3

dalyer
The Legend
The Legend

See here - in particular the section titled "A note about personal hotspot setup on iPhones":

If that doesn't work then please describe how you're trying to configure the hotspot, what doesn't work, any error messages etc.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

au
Visitor

I managed to fix it :

Settings/Mobile service/Mobile data network , here you have the APN : 48months.liffeytelecom.com

Copy it and scrool down to Personal hotspot and paste it in it's APN

We make the mistake of putting it only in mobile data section so the phone have internet, but apparently the Iphone has a personal hotspot section as well.

This should fix the issue

It's not a network problem

Enjoy

Doesn't the link that I posted deal with the issue? 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.