Data

[ViktorT4453]

Hello,

I’ve recently activated my SIM with 48 Mobile and I can see that I have the 1GB free allowance available (valid for several days). However, mobile data is not working at all.

Here is my situation:

- The phone connects to the network (4G signal is visible)
- APN settings are configured correctly (48months.liffeytelecom.com)
- I have not purchased a plan yet, but I do see the 1GB free data in my account
- Data usage remains at 0.00 GB, as if the connection is not being established

Could you please clarify:

1. Is a top-up or active membership required before the free 1GB data can be used?
2. Does the SIM need any additional activation on your side?
3. Are there any specific steps I need to follow to enable mobile data?

I would appreciate your help, as everything appears to be set up correctly on my device, but data is still not working.

Thank you.

[dalyer]

The free Introductory 1GB of 4G data should work without buying a membership plan as long as your phone is unlocked for use on any network, you have a connection to the 48 network (i.e. signal bars), and your APN settings are configured correctly.

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Can you receive calls and texts? 

(You won't be able to make calls/send texts until you buy a membership plan).

If you need to contact 48 support about this then see the links in my signature below.

[ViktorT4453]

Thanks, everything is working except the internet — I can send and receive SMS, but there’s no data connection. I’ll contact customer support.

[dalyer]

Are you sure that your APN settings are configured correctly and mobile data is enabled?

• Android: https://support.google.com/fi/answer/9458407
• iOS: https://support.apple.com/en-ie/guide/iphone/iph3dd5f213/ios

[dalyer]

> I can send and receive SMS

I don't see how you can send texts if you haven't yet bought a membership plan...

> - I have not purchased a plan yet, but I do see the 1GB free data in my account