48 Community

eoin_renmore · ‎02-02-2018

Topped up my GUIDO on the first of Feb but got no data allowance ,have being buying data since at 3€the go ....WHT?!

dalyer · ‎02-02-2018

Dod your new membership start on 1st Feb?

What does your My 48 account page say abour your current membership and expiry date?

If it says that it ends on the 1st March and you did not get your expected allowances then you need to contact 48 support.

Sometimes this seems to happen and I have no idea why as it seems very odd.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎02-02-2018

Did that help at all @eoin_renmore?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

eoin_renmore · ‎05-02-2018

Not really ,still didnt get my data allowance and I can't figure out how to get 48support

dalyer · ‎05-02-2018

As I said you need to contact 48 support in that case.
See the link in my signature below.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎05-02-2018

Did you contact 48 support and were they able to help @eoin_renmore?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Data