Data roaming

[kielyml23]

data roaming is turned on. getting no service

[jazz_01]

Thanks for following up on this - very frustrating at the time.. but sometimes a good excuse to "forget about the phone" too 🙂

[gill5]

I tried all the fixes suggested for data roaming and still did not work - fed up I am paying 48 for the service and they just fibbed me off for help from the community ( I am not paying the community for the service !) fed up and phoneless in France

[dalyer]

Are you on a Guido membership?
Are calls and texts working ok?
If yes to both then check your internet settings and if the apn field has changed from 48months.liffeytelecom.com then edit it, change it back to that, reboot and see if data starts working.
If it doesn't then you'll have to contact 48 support and ask them about it.
Unfortunately this is a common enough problem for some users.
I.e. data doesn't work when it should when roaming in the EU on a Guido membership.

Hope this helps.

[dalyer]

Any update @gill5?

[iwonka]

I’m one of these whose phone would not work abroad at all. I have done the manual set up, changed APN, reset phone and even changed SIM - nothing worked. I’m abroad again and the issues are magnified now by then settings screen freezing. 48months agent keeps asking me to do the manual set up steps again. Will be changing providers unfortunately as this happens multiple times already it’s a pity that the company won’t do anything to help

[ChrisM1925]

Same happened me on Saturday, Went to Northern Ireland for the day, "No Service" whatsoever for the whole day. Disaster. Help for 48 is non existent.

[NiallM9313]

Roaming has never worked for me abroad with 48 and will be changing to old provider

[dalyer]

For roaming issues the usual advice applies: 

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If you still have problems then you'll probably need to contact 48 support for further assistance.

[AndrewmarkT6858]

Why have I no internet

[dalyer]

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@AndrewmarkT6858 wrote:
Why have I no internet

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Was it working before?

Are you in Ireland or roaming abroad?

Are your internet settings configured correctly?

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928