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Data isn’t working

AlessiaI2057
Newcomer
It says that my data should start today but it still doesn’t work
1 REPLY 1

dalyer
The Legend
The Legend

What says that your data should start today? Where are you seeing this?

Was mobile data working before now? 

If not then you need to configure your APN settings.

Text "APN" to 50048 and follow the instructions here:

What does your My48 account Dashboard say about your current membership plan status, allowance balances and expiry date? 

Does your Buy Plan list any upcoming membership plan? 

Do incoming/outgoing calls and texts work ok? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.