Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Changed APN settings but data not working now

AnthonyM4365
Newcomer

‎29-11-2023 05:25 PM - last edited on ‎29-11-2023 06:35 PM by The Legend

I changed over my APN settings 2 nights ago and ever since then I have no Internet

2 people had this problem.
0 Likes
3 REPLIES 3

dalyer
The Legend
The Legend

‎29-11-2023 06:35 PM

Did you follow these instructions precisely?

If you did and it's still not working then you'll need to contact 48 support for more advice.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

EmmaL1018
Newcomer
In response to dalyer

‎29-11-2023 10:19 PM

I followed all the guidleines many many times. I also texted the nubmer and installed that on my device, but my data is still not working. g

0 Likes

dalyer
The Legend
The Legend
In response to EmmaL1018

‎29-11-2023 10:23 PM - edited ‎29-11-2023 11:19 PM

You'll have to contact 48 support so.

See the link in my signature below or email them at support@48months.zendesk.com

For what it's worth these settings work for me:

Screenshot_20231129-222157.png

Screenshot_20231129-231808.png

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes