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Cant get 4g or 5g on the new phone what can i do

tomdoc
Newcomer

Monday

 
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dalyer
The Legend
The Legend

Monday

I presume you mean that mobile data isn't working? 

In that case you most likely need to configure your APN settings.

Are calls and texts working ok?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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