Cannot get Wi-Fi here in Malaga, Spain please advise

[SheilaB5919]

Please can you help I cannot use my Wi-Fi

[dalyer]

Presumably you mean mobile data? 

WiFi is a different thing - a connection to a local area network.

If you have a problem with WiFi then that's nothing to do with 48.

If you have a problem with mobile data then...

Do you mean that you have a connection to a local network and calls/texts work but mobile data doesn't? 

What are your APN settings?

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

[dalyer]

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

[SheilaB5919]

I came from Ireland and now  in Spain a nightmare 

[dalyer]

Duplicate posts/threads merged. 

There's no need to keep posting about the same issue while not responding to replies already posted in response to your query.