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Roaming data not working in Italy

VeaceslavL5206
Newcomer

I can't access to the internet because no roaming

1 REPLY 1

dalyer
The Legend
The Legend

You mean that you have a connection to a local network and calls/texts work but mobile data doesn't? 

What are your APN settings?

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.