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Cannot connect to '48 4G' Network...

Visitor
Posts: 10
‎30-10-2020 06:00 PM

Hi.  I'm trying to use my 48 sim with a Huawei E5573 4G(LTE) modem.  Using the Default settings, I connect ok, but only to the '3 IRL 3G' network.  When I change my Connection type to 'Manual', the modem scans for available networks and finds the following;

screenshot42.png

Two things to note here - a '48 4G' network is found, and no '3 IRL 4G' network is present.  I also have a 3 Broadband account, which I access using a Huawei B525 modem, and I have a 3-4 bar 4G signal with that, so I don't understand why the E5573 cannot detect a '3 IRL 4G' network.

 

Anyway, when I try connecting the the '48 4G' network after 20-30 seconds I get a 'connection failed' error.  I've done some searching on the forum for info, and throught maybe it had something to do with the Connection Profile settings.  To that end, I've created a new '48' profile with the APN field set to '48months.liffeytelecom.com', Username = 'user', and Password = [blank] - all to no avail...

 

So, would anyone know why I cannot get the E5573 modem to connect to the '48 4G' network?

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Accepted Solutions

Re: Cannot connect to '48 4G' Network...

The Legend
Posts: 16,988
‎30-10-2020 06:31 PM

Use the settings here:

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

 

Follow the instructions exactly.

Only fill in the fields mentioned.

Leave all others (including user and password) unset.

If that doesn't help then you'll need to contact 48 support for more advice.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Re: Cannot connect to '48 4G' Network...

The Legend
Posts: 16,988
‎30-10-2020 06:31 PM

Use the settings here:

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

 

Follow the instructions exactly.

Only fill in the fields mentioned.

Leave all others (including user and password) unset.

If that doesn't help then you'll need to contact 48 support for more advice.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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1 Like

Re: Cannot connect to '48 4G' Network...

Visitor
Posts: 10
‎30-10-2020 09:59 PM

Hey, thanks for the quick reply.  Well, this is a bit embarrasing, I switch from the B525 to the E5573 in order to try out some of the stuff you linked to, only to see this;

screenshot47.png

- all I guess that was needed was to disable/restart the network connection, having first created the new '48' network profile, which included the '48months.liffeytelecom.com' APN bit.

 

Thanks for the help!

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Re: Cannot connect to '48 4G' Network...

[ Edited ]
The Legend
Posts: 16,988
‎30-10-2020 11:14 PM

But it's working ok now?
If so that's great and glad to hear it.
If you change the APN settings I think you have to reboot or at least toggle airplane mode on and off.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Cannot connect to '48 4G' Network...

Newcomer
Posts: 2
Thursday
 
Posted from Generic Android 2.0
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Re: Cannot connect to '48 4G' Network...

The Legend
Posts: 16,988
Thursday

Your post was blank @EamonnW7415 - did you mean to post a question/issue?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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