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Can’t get 5G on iPhone 13 Pro.

BarryS4476
Newcomer

‎04-11-2025 08:50 AM

I’ve tried everything from a full network reset on the phone to configuring APN settings for a full hour with 48 tech advisor. I’m in a full 5G area and always had it with other providers. Nothing seems to be working. Time to move on I think.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎04-11-2025 09:27 AM

Any use? 

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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BarryS4476
Newcomer
In response to dalyer

‎04-11-2025 10:38 AM

No good I’m afraid. Had tried all of those steps before contacting 48. They eventually just cut me off when the tech got sick of trying to sort it out. Tried a new SIM also.
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dalyer
The Legend
The Legend
In response to BarryS4476

‎04-11-2025 12:38 PM

That's a shame and doesn't sound like great customer support unfortunately... 😟

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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