cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't get 5G on Samsung S20

SeanOG1867
Newcomer

Has anybody been able to get 5g on a Samsung s20. Others on other networks have been able to get it on that phone, but after upgrading to the 5g plan it's still not available here.

1 REPLY 1

dalyer
The Legend
The Legend

Are you sure that your APN settings are configured correctly? 

Are you at least getting 4G mobile data connectivity?

Is the phone up to date with all software updates? 

And is 5G enabled? 

You may need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.