Can't get 5G on Google Pixel 7 phone

[MarkC6197]

Paying €12.99 for the 5g plan . My pixel 7 was bought in Ireland ,it is 5G enabled, I have great 5G service in my area , my cousins xiaomi phone which he also bought in Ireland and is also on 48 is able to get 5G perfectly will sitting right next to me BUT on my Pixel 7 on 48 can not get 5G or even 4G but I can only receive LTE .. What's that all about ,any help ?? I yes my phone is set to receive 5G in settings . Thanks

[dalyer]

Still the same. 

• https://community.48.ie/t5/Internet/Problem-in-getting-5G-on-Google-Pixel-7/td-p/66559

Nothing will change until/unless Google issue a software update that whitelists 48/Liffey Telecom for 5G access. 

The only other option might be to install a third party custom ROM but that's not a realistic option for most users.

[dalyer]

I don't know, sorry.

You'll probably have to contact 48 and Google support and ask them?

[AQEELF9599]

I recently move to 48 from eir, on eir it was showing 5G on the same phone while after moving, it is still using the LTE band for 48, i have checked in the settings. Also, i did have the Samsung A54 5G, on that phone, the same sim is showing 5G.

[dalyer]

The problem has been discussed several times already. 

• https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Pi...

The issue is that Google Pixel phones don't whitelist 48/Liffey Telecom for 5G access. 

Until Google issue a software update that fixes this you won't get 5G on 48 using a Google Pixel phone (at least without installing a third party custom ROM).

[AQEELF9599]

Hi, Should not be the 48 be the one talking to the company to get it fixed. I have seen few posts, people are having hard time in running 5G on their phones. I have reported this problem to the Google team but 48 team need to officially talk to them to get this sorted out.

I was wondering if someone have tried the manual fix.

[dalyer]

What manual fix?

The only option that I can see is perhaps installing a custom ROM that doesn't have the limitation that the stock Google ROM has.

But that's not a realistic option for most users. 

If you want to know what, if anything, 48 are doing to get Google to address the issue then you'll have to contact 48 support and ask them. 

See the links in my signature below.