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Can't get 5G on Google Pixel 7 phone

MarkC6197
Newcomer

Paying €12.99 for the 5g plan . My pixel 7 was bought in Ireland ,it is 5G enabled, I have great 5G service in my area , my cousins xiaomi phone which he also bought in Ireland and is also on 48 is able to get 5G perfectly will sitting right next to me BUT on my Pixel 7 on 48 can not get 5G or even 4G but I can only receive LTE .. What's that all about ,any help ?? I yes my phone is set to receive 5G in settings . Thanks

10 REPLIES 10

Still the same. 

Nothing will change until/unless Google issue a software update that whitelists 48/Liffey Telecom for 5G access. 

The only other option might be to install a third party custom ROM but that's not a realistic option for most users.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.